Contact support
Email hello@inspectscribe.com. Include your app version, iPhone model, and what happened. Do not send passwords, payment details, or client report contents.
Working without a connection
Capture recordings and photos on your device. Cloud transcription, AI drafting, syncing, and report delivery require a connection. Check the app's saved and upload indicators before closing an inspection.
An upload or report is stuck
Reconnect and open InspectScribe. Check the upload queue and any error message, then retry. Keep the app and its local data installed while troubleshooting so unsynced inspection evidence remains available.
Reviewing a report
Compare each generated finding with your original notes and photos. Correct errors, approve every finding, and add your signature before generating the final report. AI drafts do not replace your inspection or professional judgment.
Account and privacy requests
Account deletion is available in the app's Settings under Delete Account. This action is permanent. For help accessing, correcting, exporting, or deleting your data, contact the email above.